Front Jewelers Customer Reviews & Ratings

I can't even begin to tell you the lengths that everyone at Front Jeweler went to. Ale sure that my husband and I were 110% happy! Specifically, Neda! THE most amazing customer service! And may I add that this was all in the midst of Hurricane Irma! End result is one Happy bride, with THE most stunning ring a bride could ask for! You are all amazing! Thank you so much!

Very helpful. Quick responses. Would definitely buy from them again!

They were amazing! It was scary to order from a jeweler online, But they have been fantastic! Neda was so helpful when questions asked. and making sure we received everything on time! I get so many compliments on my rings! We Would recommend them over and over!

Neda was so very helpful and attentive to my requests to help me pick the perfect ring and work in my crazy time frames and she was very discreet to help me keep it a secret i would recomend them to my friends in the future

Mark at Front Jewelers was amazing! Always courtesy and responded quickly to my inquiries and concerns. Really made the process of purchasing my fiancee's engagement ring easy. The ring was beautiful and exactly what we had hoped for!

I can't say enough great things about how well they have treated me. After receiving my beautiful engagement ring followed up by not one but two matching bands I wanted to have them saudered together. Neda was so helpful with this process from start to finish. From making sure I shipped it to them properly and expediting it back to me so I had it just in time for my first family party as "The Mrs." Then Just recently I wanted to have it refinished as it is Black gold- (over time it wears-which by the way the will refinish at no cost forever). Again, Neda didn't hesitate to make sure we got it overnighted to her and overnighted back and the whole process from Boston to Florida and back to Boston was just alittle over 48 hours..... So Glad we decided to purchase our ring from them and HIGHLY recommend them to EVERYONE. Neda has been wonderful to work with and I feel like a friend instead of just a customer. We will happily return for all our jewelry purchases!

AMAZING company. Beautiful jewelry and OUTSTANDING customer service. I've had to send in my ring a few times (personal reason, nothing on their end) and Neda has always been so attentive to my needs, sending tracking information and all around emails to just ask "am I happy" you cannot beat this type of customer service!!!!!

Front Jewelers has the best top quality wedding bands and engagement rings I have ever seen. They go above and beyond being just the normal jeweler. Buy from them and you will not regret it. Thank you so much for your awesome quality and help.

I have purchased several rings over the years and will continue to have a long customer relationship with Front Jewelers. I am very particular about diamond quality and that is what has drove me to continue to do business with them. As a very involved customer, they have always kept a strong line of communication with me on the progress of my orders. The shipping is always fast and the rings are just superb. Neda and the Team are very patient and kind. Thank you taking such good care of all my jewelry needs! Christina V.

Absolute best selection of black diamonds that I have found! Competitive prices and exceptional service!

Excellent service and ring. It is tough to trust anyone for a purchase like this, especially remotely. Front Jewelers delivered me a fantastic ring at a great price. Purchase to receive time was one week, with a holiday during that week! Thank you Front Jewelers! Did I mention...my wife absolutely loves the ring.

I recently purchased an engagement ring for my now fiancee through Front Jewellers, and I have to say that I am very impressed. Not only did they make the specific ring I asked for, they had it to me weeks earlier than expected, and the piece is flawless. We wanted an alternative ring with a big black diamond, so I had them put in a 2.0 carat black diamond as the centre stone. It took several days for my fiancee to stop remarking on and finally accept the size of the stone on her finger. And it was incredibly affordable! (Even with the ridiculous US-Canadian exchange rate that had me paying 25% more). I would never have been able to get a ring even remotely similar to this by going to local jewelry stores without paying upwards of $6,000 and the experience I had with the customer service representatives gave me no doubts that I would definitely use Front Jewellers again in a heartbeat! I'm so impressed with what I received, you guys made this process so easy and I'm as happy as can be!

This company is amazing. Excellent customer service, return/exchange policy, and products! Have absolutely nothing bad to say, they have my first online jewelry shopping experience the best! Highly recommend.

They did a great job helping Me get a Ring set for my 25th anniversery. Very friendly and super fast shipping. Highly recommened. Their Diamonds are Top shelve. *** ****

 \r\nI couldn\'t be happier with my jewelry from Front Jewelers, and their customer service is equally outstanding!! My fiance bought my engagement ring and wedding band from Front, the rings are absolutely stunning and unique (black diamonds) and their prices are such a great value that it honestly seems too good to be true. I noticed on their website that they do complimentary repairs and resizing, I reached out to them and received a very quick response with step by step instructions that made the entire process a breeze! I had my rings resized and my white gold recoated and my rings came back (within a couple days)shiny and new!! all of this for FREE!! The customer service department kept in touch with me throughout the repairs and reached out to get more detailed instructions of what I wanted and to confirm everything I requested was done correctly. I absolutely LOVE and respect this company and their products. I am one HAPPY CUSTOMER and would certainly recommend them to everyone and anyone!!

Front Jewelers is awesome! They take the scare out of online jewelry buying and their products are just as great. They cater to your needs and help you out on a one on one basis. **** especially will take great care of you and the all around experience is positive. Great business!!!

This is the best Jeweler that I have ever dealt with. I was a little sketchy at first as I could not hold the product that I was ordering but the staff was so kind and support was so awesome that they gave me a very comfortable feeling about the whole process and experience. Very awesome company here! Thanks! I would not buy from any other Jeweler ever again. They are fantastic.

I was a little hesitant about ordering my diamond ring online, but I am very glad I did! I wanted the best quality diamond for the best price, and was unable to find many quality diamonds at a competitive price locally. My extensive research which also included both customer and business reviews lead me to Front Jewelers.com. I highly recommended to everyone who is looking for diamond rings to check Front Jewelers first. The prices are unbeatable for the quality of diamond and setting I received. I ordered a light fancy yellow diamond and final product that I received was absolutely gorgeous as the diamond was stunning, perfect color and setting!! In fact the finish was much better than the photos that were posted online. My experience with Front Jewelers was wonderful right from answering my queries through online chat to getting the product delivered on time and at high quality. **** provided one of the most patient, knowledgeable, professional, reassuring, and overall most pleasant customer service experiences I have ever had. The fact that she was so impressive with picking out my preferred diamond color and helpful directly resulted in me being more confident and satisfied with the online purchase. The ring was shipped on time, almost to the minute! I am extremely HAPPY with Front Jewelers and I would highly recommend them to anyone and everyone. Thank you very much for my beautiful ring.

Front Jewelry has the most unique selection. I have nothing but good things to say about the quality, look, design and customer service. They have been fantastic to work with and I only said YES because of the ring.

Let me start off by stating the customer service at FRONT JEWELERS more specifically from "NEDA" was and is truly remarkable. It is extremely difficult to obtain the type of service you get from this company. Yes you could walk into any STORE BASED company in the mall or stand alone, and yes they could appear as though they want to help with smiles and such, but nothing compares nothing compares to how I was treated online / over the phone / through links, etc. as I was with Front. I found exactly what I was looking for for my future wife (BLACK DIAMOND three band ring) just gorgeous. Just received it today and man, if you think the way these things look online are anything but great, wait till you see them in person. Seriously I am beyond pleased and happy with the finding of this website / vendor. I WILL be purchasing more from them in the near future; matching necklaces / earrings, etc. Oh and as far as delivery, ya, I would like to say once again, not even a walk in store has the type of speediness FRONT has; I literally received my jewelry less than a week if not faster. Just awesome. I want to say once again, THANK YOU to FRONT and NEDA for making this special day perfect.

My original ring was pretty big and I wanted something smaller so I contacted XXXX and she was very willing to help and was quick in responding. I picked a new ring which I was hesitant about but once I received it in the mail it was absolutely beautiful! I would definitely do business with them again.

Front Jewellers , They were very kind an professional they know what they are doing. I will be a customer for life Thank you the Ring is breathtaking so beautiful

My fiancé and I couldn't be more pleased with the service from Front Jewelers. Shipping was quick and prompt. The rings I ordered were packaged in a very beautiful gift box. I highly recommend Front Jewelers and will be ordering from them again

Maria has been wonderful. My fiance ordered my ring 1/2 size too big. Maria was very prompt at answering all of my questions I had, returned my emails within 12 hours. When I decided I was going to send my ring in for resizing, I was very nevous to send my ring halfway around the country via mail. Maria was courteous enough to let me know as soon as my ring arrived as well as even paid for half my shipping to overnight it back to me! I coulod not be happier with this company. She even got further info on a matching band for my ring that they don't normally carry in house! Absolutely best customer sevice I have ever had.

I was a little hesitant about ordering my diamond ring online, but I am very glad I did! I wanted the best quality diamond for the best price, and was unable to find many quality diamonds at a competitive price locally. My extensive research which also included both customer and business reviews lead me to Front Jewelers. I highly recommended to everyone who is looking for diamond rings to check Front Jewelers first. The prices are unbeatable for the quality of diamond and setting I received. I ordered a light fancy yellow diamond and final product that I received was absolutely gorgeous as the diamond was stunning, perfect color and setting!! In fact the finish was much better than the photos that were posted online. My experience with Front Jewelers was wonderful right from answering my queries through online chat to getting the product delivered on time and at high quality. **** provided one of the most patient, knowledgeable, professional, reassuring, and overall most pleasant customer service experiences I have ever had. The fact that she was so impressive with picking out my preferred diamond color and helpful directly resulted in me being more confident and satisfied with the online purchase. The ring was shipped on time, almost to the minute! I am extremely HAPPY with Front Jewelers and I would highly recommend them to anyone and everyone. Thank you very much for my beautiful ring.

My fiance and I bought an engagement ring from Front Jeweler's, and all I can say is that we are glad we chose them. My ring is absolutely beautiful, everything I hoped it would be. I did send it back for free sizing and engraving, and they paid for my shipping, and even overnighted it back to me so I could have it sooner. I would absolutely recommend Front Jeweler's to all of my friend's and Family.

Excellent customer service! Especially after the purchase. All warranty issues handled quickly and professionally. I would highly recommend Front Jewers

"Hello! I received the ring today and I am thrilled beyond words!!! I cannot believe how gorgeous it is!! The expert work of setting the stone is unbelievable! I have had other items set before and all of the past work I have had done pales in comparison to this. It is amazing! I also want to thank you so very much for being so wonderfully pleasant to work with! I am grateful to Maria for your help in finding this setting and all of your excellent suggestions. I appreciate your immediate work on the setting and super fast shipping! I really appreciate the quality of this lovely piece of jewelry! Please let me know if there are any internet sites that are important to you so I can offer a glowing review. I will tell my friends/family about your work and will contact you in the future. Thank you again so very much!!"

"Thanks you once again for your valuable advice, patience and creative jewelry expertise. My wife’s ring design caused considerably more ooo’s, ah’s and wow’s than we ever expected. At a time of many sensitive decisions, distractions, and deadlines, it was greatly appreciated that Front Jewelers was going to make sure the work was going to be done right and on time. Thank you, Thank you!"